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Privacy Policy

Last modified: May 25, 2018


1. General

This Privacy Policy sets out how Habo Gruppen AB, registration number 556199-2149, Box 203, SE-566 24 Habo, email: selection@habo.com, (“Habo Group”, “we”) collects, uses, disseminates and retains your personal data.

 1.1 The Privacy Policy applies when the Habo Group provides services and products in conjunction with purchases, servicing and other contact with the Habo Group, such as visits to the website.

1.2 You must always feel secure when you provide us with your personal data. The aim of this Privacy Policy is to demonstrate how we ensure that your personal data is processed in accordance with current personal data protection legislation. 


2. Personal data controller

The Habo Group is the personal data controller responsible for the processing of your personal data by the Habo Group, and it is responsible for ensuring that processing takes place in accordance with governing law.


3. When do we process your personal data?

3.1 To enable you to visit our website, purchase our products or services, or contact us for servicing or information purposes, we need to collect and process your personal data.

3.2 The Habo Group collects and processes personal data about you when you make a purchase on the Habo Group website, use Habo Group support services, visit the Habo Group website, or attend an event arranged by the Habo Group, or when you in some other way come into contact the Habo Group. The information that is collected from you in conjunction with bookings and purchases is required to enable you to enter into an agreement with the Habo Group and to enable the Habo Group to provide its services and offers.

3.3 We also collect and update your address details via third-party address update services.


4. Which items of your personal data are processed?

When as a customer you make purchases and use our support services, the Habo Group collects and processes specific items of your personal data:

•    Name and identification number (civic registration number, national ID number, company registration number)
•    Address
•    Telephone number and email address 
•    Payment details 
•    Customer number 
•    IP address and information about your use of the Habo Group website 


5. Why do we process your data?

The Habo Group processes your personal data for a variety of purposes. The main purposes are:

•    Discharging our obligations to you as a customer, e.g. completion of a purchase, invoicing and support provision;
•    Facilitating general customer care and service as well as answering questions and rectifying inaccurate data;
•    Providing information and targeting the marketing by post, email, SMS/MMS and telephone of goods and services provided by the Habo Group and selected partners 
•    Managing our relationship with you as a customer and providing our services;
•    Providing relevant information and adapted offers in newsletters and on our website;
•    Assessing which methods of payment we can offer you, e.g. by making credit appraisals;
•    Improving our customer offer by, for example, developing services, products and functions;
•    Preventing fraud and implementing risk management; 
•    Complying with governing law, such as bookkeeping legislation.
The data could also form the basis for marketing and customer analyses, market surveys, statistics, business follow-up, and business and method development related to the purchase of goods and services.                          


6. Legal grounds for processing your personal data

6.1 The Habo Group’s processing of your personal data is based on a number of legal grounds. These are set out in this section.

6.2 We process, among other things, your personal data in order to discharge our contractual undertakings to you as a customer, and to make bookings and purchases. 

6.3 Part of the processing of personal data by us is based on what is termed a balance of interests. This applies, for example, to the processing we carry out in order to send offers to you about our goods and services, and to facilitate a certain degree of customer segmentation, e.g. based on purchasing amounts. The Habo Group does not apply a balance of interests to the processing of sensitive personal data and therefore does not carry out any processing that constitutes profiling based on a balance of interests.

6.4 In some cases, the Habo Group could have a legal obligation to process your personal data. This applies, for example, to personal data processing that we carry out to satisfy the stipulations set out in the Accounting Act.


7. Specification of personal data processing
 

Purpose
To administer, develop and supply our goods and services and provide support
Legal basis
Fulfilment of purchase agreements (terms and conditions of sale)
Personal data category
  • Name, address, telephone number and email address
  • Geographical information
  • IP address, unit information, log information
Retention period
Three years after your most recent dealings with the Habo Group, e.g. by purchasing from us or contacting our Customer Service Department

 

Purpose
To assure ourselves that we are complying with legal requirements, such as the stipulations in the Accounting Act
Legal basis
Legal obligation
Personal data category
  • Name, address, telephone number and email address
  • Geographical information
  • IP address, unit information, log information
Retention period
As long as we are obliged to retain the data according to governing law

 

Purpose
To market the Habo Group and our partners’ or group companies’ goods and services by mail, email, telephone and SMS/MMS
Legal basis
  Balance of interests
Personal data category
  • Name, address, telephone number and email address
  • Geographical information
  • IP address, unit information, log information
Retention period
Three years after you have been most recently active with the Habo Group, e.g. by purchasing from us or contacting our Customer Service Department


8. How long do we retain your data?

8.1 Your personal data is only retained for as long as there is a need to retain it in order to satisfy the purposes for which the data was collected in accordance with this Integrity Policy. The Habo Group could retain the data for longer if this is necessary in order to comply with statutory requirements or to safeguard the Habo Group’s legal interests, e.g. if legal proceedings are in progress.

8.2 The Habo Group retains customer data for a maximum of 36 months after the customer’s most recent purchase, or after it has integrated in some other way with the Habo Group.


9. To whom do we provide personal data?

9.1 The Habo Group could disseminate your data to a third party, such as a Habo Group company, other partners, or suppliers of card and communication services. The Habo Group could also disseminate your data to companies that provide address update services to ensure we have your correct address.

9.2 A third party to which the Habo Group disseminates information, or provides information about a customer in some other way, may only use the information for the purpose of selling and marketing services or products provided by the Habo Group, Habo Group partners and Group companies, or for the purpose of providing services linked to a Habo Group agreement with you as a customer. 

9.3 Personal data could also be disseminated by the Habo Group if it is necessary in order to comply with prevailing legal requirements or official directives in order to safeguard the Habo Group’s legal interests or to detect, prevent or highlight fraud, other security matters or technical problems.

9.4 The Habo Group could transfer your personal data to a country outside the EU/EEA if any of the Habo Group’s suppliers or partners is operating in that country. If personal data is transferred to a country outside the EU/EEA, the Habo Group will take measures to ensure the personal data continues to be protected, as well as any necessary measures to lawfully transfer personal data to countries outside the EU/EEA.

9.5 We will not sell your personal data to a third party unless we have your consent to do so.


10. Amendment of the Privacy Policy 

The Habo Group is entitled to amend the Privacy Policy at any time. The Habo Group will, on providing reasonable notice, inform you of any amendments to the Privacy Policy. If you do not approve the amendments, you are entitled to give notice of termination of the agreement with the Habo Group before the amended Privacy Policy comes into force. Notice of termination of the agreement is given by contacting the Habo Group.


11. Protection of your personal data 

You should always feel secure when you provide us with your personal data. The Habo Group has therefore taken the requisite security measures to protect your personal data against unauthorised access, amendment and erasure. All data about customers is retained in a database protected by authorisation controls and firewalls.


12. Your rights 

12.1 The Habo Group is responsible for ensuring your personal data is processed in accordance with prevailing legislation.

12.2 The Habo Group will, at your request or initiative, correct, deidentify, erase or supplement data that is discovered to be incorrect, incomplete or misleading.

12.3 You are entitled to request from the Habo Group 
a. Access to your personal data. This means you are entitled to request an extract from a register relating to our processing of your personal data. You are also entitled to receive a copy of the personal data that is being processed. You are entitled once every calendar year to submit a written, signed application to receive, free of charge, an extract from a register showing which parts of your personal data are registered, the purpose of the processing, and the names of the parties to whom the data has been disseminated or will be disseminated. You are also entitled to receive information in the register extract about where the information has been collected if it has not been collected from you, and the estimated period of time the data will be retained, or the criteria used to set this period. You are also entitled to receive information in the register extract about your other rights, as set out under this item.

b. Rectification of your personal data. We will at your request rectify as    quickly as possible any errors or incomplete data that we process about you.

c. Erasure of your personal data. You are entitled to request that your personal data be erased if it is no longer necessary for the purpose for    which it was collected. However, there could be legal requirements, in the Accounting Act and in tax legislation for example, whereby we are not permitted to erase your personal data immediately. In that case we will conclude any processing that is being carried out for purposes other than to ensure compliance with current legislation.

d. Processing restriction. Your personal data is labelled in a way that it     may only be processed for specific reasons. You can, amongst other     things, request that a restriction be imposed when you consider your data to be incorrect and you have requested rectification under point     

12.3 b) above. Whilst the correctness of the data is being investigated,     processing of the data in question will be restricted.

12.4 The Habo Group will notify each recipient of personal data, as stated under point 9 above, about possible rectification or erasure of data as well as any data processing restriction.

12.5 You are entitled to data portability. You have a right under certain circumstances to receive and transfer your personal data in a structured, generally used and machine-readable format to another personal data controller.

12.6 You are entitled to object to personal data processing by reason of a balance of interests. If you object to such processing, we will only continue the processing if there is a justified reason for processing that outweighs your interests.

12.7 If you do not wish your personal data to be processed for direct marketing purposes, you are always entitled to object to such processing by sending an email to selection@habo.com. When we receive your objection, we will cease processing your personal data for the marketing purposes in question.

12.8 You are entitled to file complaints regarding the processing of your personal data with the Swedish Data Protection Authority.


13. Cookies

We use cookies on our website. You will find more information about how we process cookies in our Cookie Policy.


14. Contact information 

Do not hesitate to contact us if you have any questions about this Privacy Policy or the processing of your personal data, or if you wish to request a register extract. 

Contact details:

Habo Gruppen AB 
Box 203
SE-566 24 Habo
selection@habo.com.
Telephone: +46 (0)36 484 00